Our success is based on listening and responding to customers. They have always told us that they want us, above all, to provide a good shopping trip. Their trust in us depends on it. Running our business responsibly is an integral part of meeting this demand:

* responding to customer trends such as healthy eating, organics and fair-trade
* treating our suppliers fairly so they can deliver for customers
* managing our environmental impacts to help reduce costs and inconvenience
* treating our staff as we like to be treated so they do a great job for customers
* helping our staff and customers to support the local organisations and causes they care about