Only the candidate whose experience in Care matches all your, your family's, or your business Care needs will be put forward for your Care position. You will be given the time and the space to make the decision as to who is the best Carer for yourself, your family or your business.
We are as care providers are registered with CQC The Care Quality Commission, please see our inspection report on this link http://www.cqc.org.uk/registeredservicesdirectory/RSSearchDetail.asp?ID=0000061751&Type=DCA - They are our governing body and we are subject to adherence of strict standards and to inspection to ensure our adherence to the Care Standards, we welcome this as confirmation of our excellent care provision.
We pride ourselves that everyone employed by Heart of the South Care has prior experience in the field of care, in positions of leadership and trust, with people who have many different needs, We pride ourselves on our in-depth knowledge and understanding of the care industry and the importance of finding and retaining the right carer.
It is our aim to treat all our Clients as individuals with differing needs and adapt our care service accordingly. With this in mind we interview, assess and reference all our carers to ensure their experience and personality match your family's or organisation's care requirements. All carers are also CRB checked EVERY SINGLE YEAR.
Our excellent website, Our extensive advertising and prolific word of mouth recommendation bring us the quality carers our clients have come to expect.
Our aim is to find you the right person who will stay with you for the duration you need them with no changes, and we have a 99.9% achievement rate in this area, with some of our carers being with the same client for over 3 years!!. This enables you to get better sooner and/or benefits certain people to benefit from the continuity our care service provides.
We provide excellent free training via our training department for our Carers comprising of Induction, NVQ's and relevant training for their chosen fields. We also ensure our carers are supervised quarterly and appraised by our Registered Manager once a year.
We will also regularly visit our Clients to ensure they are happy with our care service and update our care service as necessary.
Before we begin caring for yourself or your clients we will carry out a detailed care risk assessment to ensure that you and our carers are safe at work, and you have the correct equipment.
We are as care providers are registered with CQC The Care Quality Commission, please see our inspection report on this link http://www.cqc.org.uk/registeredservicesdirectory/RSSearchDetail.asp?ID=0000061751&Type=DCA - They are our governing body and we are subject to adherence of strict standards and to inspection to ensure our adherence to the Care Standards, we welcome this as confirmation of our excellent care provision.
We pride ourselves that everyone employed by Heart of the South Care has prior experience in the field of care, in positions of leadership and trust, with people who have many different needs, We pride ourselves on our in-depth knowledge and understanding of the care industry and the importance of finding and retaining the right carer.
It is our aim to treat all our Clients as individuals with differing needs and adapt our care service accordingly. With this in mind we interview, assess and reference all our carers to ensure their experience and personality match your family's or organisation's care requirements. All carers are also CRB checked EVERY SINGLE YEAR.
Our excellent website, Our extensive advertising and prolific word of mouth recommendation bring us the quality carers our clients have come to expect.
Our aim is to find you the right person who will stay with you for the duration you need them with no changes, and we have a 99.9% achievement rate in this area, with some of our carers being with the same client for over 3 years!!. This enables you to get better sooner and/or benefits certain people to benefit from the continuity our care service provides.
We provide excellent free training via our training department for our Carers comprising of Induction, NVQ's and relevant training for their chosen fields. We also ensure our carers are supervised quarterly and appraised by our Registered Manager once a year.
We will also regularly visit our Clients to ensure they are happy with our care service and update our care service as necessary.
Before we begin caring for yourself or your clients we will carry out a detailed care risk assessment to ensure that you and our carers are safe at work, and you have the correct equipment.
66 Lemon Street
Truro
Cornwall
TR1 3DN
01872 273559
www.heartofthesouthcareagency.com/
Mon to Fri 9am - 5pm